Legal Information

Terms of Use

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By visiting the drarzuercan.com website (the “Site”) you declare that you have read and accepted the terms of use below. If you do not accept these terms, please do not use the Site. The Site is operated by Op. Dr. Arzu Ercan, Cardiovascular Surgeon.

1. Purpose of the Site: information, not medical advice

The treatment descriptions, blog articles, videos and all other content on the Site are prepared for general information only. This content does not replace a medical diagnosis, treatment or examination by a physician, and does not constitute personal medical advice. Always consult a physician for any decision about your health. Do not start, change or stop a treatment on the basis of information on the Site. In an emergency, call the local emergency number (112 in Türkiye).

Treatment results, patient experiences and images shown on the Site are illustrative; results vary from person to person and no result is guaranteed.

2. Appointments and contact

Appointment and contact forms submitted through the Site are requests; an appointment becomes final when our team contacts you and confirms it. Messages sent through the forms are not a suitable channel for medical emergencies. You are responsible for the accuracy and currency of the information you provide in your forms and messages.

Unless stated otherwise, the rights to the Site’s design and software and to all text, images, videos, logos and other content published on the Site belong to Op. Dr. Arzu Ercan and are protected by national and international intellectual property legislation. Content may be shared as short quotations provided that the source is credited and no commercial purpose is pursued. Otherwise, the content may not be copied, modified, reproduced, republished or used for commercial purposes, in whole or in part, without written permission.

4. User obligations

  • Not to use the Site for purposes contrary to law or public morals,
  • Not to use tools or methods (automated scraping, bots, malware, etc.) that disrupt the operation of the Site, threaten its security or create excessive load,
  • Not to send misleading, insulting or rights-infringing content through the forms,
  • Not to enter information on behalf of another person without that person’s permission.

To give visitors better information, the Site may link to or embed content from third-party sites (e.g. YouTube, Instagram, Facebook, Google Maps, press organisations). We have no control over, and accept no responsibility for, the content, availability and privacy practices of those sites. News items in the press belong to the respective media organisation.

6. Limitation of liability

Care is taken to keep the information on the Site current and accurate; however, to the extent permitted by law, no liability is accepted for typographical errors, omissions or outdated information that may appear in the content, or for direct or indirect damage arising from actions taken in reliance on that information. Uninterrupted and error-free access to the Site is not guaranteed. The operation of the Site may be suspended temporarily for maintenance or technical reasons without prior notice.

7. Privacy

The processing of your personal data while using the Site is subject to the Privacy Notice (KVKK), the Privacy Policy and the Cookie Policy.

8. Changes

These terms of use and the content on the Site may be changed, updated or removed without prior notice. Changes take effect as soon as they are published on this page; continuing to use the Site means that you accept the current terms.

9. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Türkiye. The Istanbul (Anatolian) Courts and Enforcement Offices have jurisdiction over any dispute arising from the use of the Site.

10. Contact

For questions about these terms you can write to [email protected] or call +90 533 788 15 50.